1. Is it necessary to book for group visits?
Yes, all groups (10 people or more) must book in advance. Bookings can be requested using the booking group form, by e-mail at email@example.com, or by telephoning 902 202 138 (from 9am to 3pm, Monday to Friday).
2. Is it necessary to book or buy tickets in advance for individual visits?
It is not essential, but it is strongly recommended in order to avoid queuing and waiting times at the ticket office. You can buy tickets at the official website of La Pedrera.
3. How can you benefit from a student discount?
Students on regulated courses can buy the student ticket online for La Pedrera by day visit at the official website of La Pedrera, for a reduced fee of €16,50. You must present a valid student card, including an international one, or proof of enrolment at the ticket office.
4. What are the conditions to benefit from a discount or gratuity for disabled people?
People with a disability of more than 33% have a reduced fee of €16.50 in the entrance of La Pedrera by day. If the disability is 65% or over or requires a companion, the companion has a free entry. To get this free entry is necessary to go to the ticket office and present an accreditation card.
You will find further information here about discounts to visit La Pedrera.
5. I have a coupon/discount voucher applicable to the ticket price. How can I use it?
Coupons/discount vouchers are only applicable when purchasing tickets directly at La Pedrera, not when buying online.
6. I bought the ticket online on the website of La Pedrera. Can I enter without queuing?
Indeed, if you have bought online tickets to visit La Pedrera on our website www.lapedrera.com you can enter directly, without queuing and at the same price.
7. I haven’t received the tickets. What can I do?
First of all, check that the e-mail with the tickets has not been caught in the spam filter of your e-mail account. If you haven’t received it, contact us by email at firstname.lastname@example.org and we will send you back the tickets.
Remember, when you buy your tickets online you don’t need to queue at all and you can go straight in.
8. I can’t print the tickets. What can I do?
It isn’t strictly necessary to print them. You can show the tickets with the qr code through the screen of your mobile device at the ticket office. Remember, you don’t need to queue at all and you can go straight in.
9. What is the best time to visit?
First thing in the morning (between 9am and 10am) and in the afternoon (after 4pm) it is least crowded and most comfortable to visit. Bear in mind that opening times vary during the year. You can check here the opening times to visit La Pedrera.
10. Can I book a guided tour?
Yes. If you ask in advance you can go on a group guided tour, which includes the same areas of La Pedrera by day as you can visit on your own. On request, the guided tour is offered in different languages: Catalan, Spanish, English, French, Italian, German, Russian and Japanese. For further information and bookings, phone 902 202 138 or e-mail us at email@example.com.
11. Is the audio guide free?
Yes, the audio guide is included in the ticket price of the visit La Pedrera by day and La Pedrera by day Premium and provides information to the visitor about the visitable areas and the main features of the building and the architect Antoni Gaudí. Available in the following languages: Catalan, Spanish, English, French, German, Portuguese, Italian, Russian, Chinese and Japanese.
12. How long is the visit?
You can freely visit La Pedrera by day (audio guide included) and lasts 1 hour, 1 hour and a half approximately.
13. Can people with reduced mobility do the full tour of La Pedrera?
Yes, the public parts on the tour of the building are adapted for access without obstacles; except the Roof-Terrace, which does not allow wheelchairs or pushchairs because of the constantly changing level in Gaudí’s structure. But, even here, there is a platform just outside the lift where you can enjoy a general view. If you need more information about accessibility at La Pedrera you can check the website: Accessible La Pedrera, or write to firstname.lastname@example.org.
Meanwhile, we have wheelchairs to make your visit easier. It is a free service, subject to availability. Advance booking essential at email@example.com
14. I’ve bought a photograph at La Pedrera. How can I download it?
The address for downloading the photographs is: www.photoexperience.eu. Once you get into this website, you have to enter the bar code you will find on your photograph purchase receipt. If you have any more questions you can write at firstname.lastname@example.org
15. I want to book a space in Casa Milà to organise a meeting, business dinner... What do I have to do?
La Pedrera building has different rent spaces ready to host all kinds of social, cultural or business events and activities in wonderful surroundings. For further information and bookings, phone +34 93 214 25 81 or e-mail us at email@example.com.
16. Can I visit La Pedrera at night?
Yes, this is Gaudí's Pedrera: The Origins, a different, exclusive tour that allows you to discover the corners of the building surrounded by the magic of the night with multiple projections in the "badalots" (stairwells), special lighting and a soundtrack that accompanies it all. Further information and tickets for The Origins.
18. We’re a school. What do we have to do to visit La Pedrera?
La Pedrera has an interesting educational project with ideas suitable for different levels and ages. It has 6 classrooms and its own team of specialised professionals. You can look at the whole educational program of La Pedrera or book by e-mail firstname.lastname@example.org
19. What is the refund and cancellation policy?
Changes or refunds are not accepted. Catalunya-La Pedrera Foundation, which manages La Pedrera, does not accept exchanges or returns of tickets, as reported during the process of the tickets online purchase through the platform of La Pedrera website.