Frequently Asked Questions

Check out the most frequently asked questions about Casa Milà and organise your visit to Antoni Gaudí’s iconic building on Barcelona’s Passeig de Gràcia.

  • Do I need to buy tickets in advance to visit the building?

    It is not essential, but it is highly recommended. This way you avoid queues and waiting at the ticket office, as well as the processing fees. You can buy La Pedrera tickets on our website.
  • Is there a student discount?

    Yes, there is a discount for students on official courses (students must show a valid student ID card, including international student cards, or their enrolment form) and admission is €19. There are also discounts for people with disabilities (must show an accreditation card), for people over 65 and for residents of Catalonia.
     
  • How can you get discounted or free tickets for people with disabilities?

    People with a disability of more than 33% are eligible for the discounted rate of €19 for La Pedrera Essential, the daytime visit (purchase online). For disabilities of 65% or more, or if the person with a disability of more than 33% and less than 65% accredits the need for a third person, their companion enters free of charge. This free ticket will be given at the ticket offices once the documentation proving the degree of disability has been shown.
  • How can I prove that I am a Catalonia resident?

    In order to benefit from the special rates for residents of Catalonia, you must show your DNI/NIE, certificate of residence or valid health card at the ticket offices, in order to check that the address belongs to a Catalan town.
  • I am a member of ICOM. Can I get in for free?

    Yes, by showing your valid ID at La Pedrera ticket offices.

  • I bought a ticket on the La Pedrera website. Can I get in without queuing?

    Indeed, if you buy a ticket to visit La Pedrera through our website you can enter directly, without queuing at the ticket office, and at a lower price than buying tickets at the ticket office.
  • I have not received the email with my tickets. What do I do?

    First of all, make sure it isn’t in your Spam folder. If you have not received it, please contact us at info@lapedrera.com and we will send you the tickets.
    Remember, if you buy tickets online, you don’t have to queue and you can enter directly.
  • I can’t print the tickets. What do I do?

    You don’t have to print the tickets, you can show the QR code on any mobile device. Above all, remember that there is a special entrance for people who have purchased tickets online through our website.
  • I have a voucher / discount card applicable to the ticket price. How can I use it?

    Vouchers / discount cards are only applicable when purchasing tickets at La Pedrera ticket offices. They can’t be used for online purchases.
  • What is the cancellation and booking change policy?

    Once tickets have been purchased by the user, no date changes or cancellations with refund will be accepted.

    Only one date and/or time change per booking will be accepted if the user chooses to add the flexibility insurance during the purchase process, at an additional cost of €1.90, and provided that the change is requested before the date of the visit and the tickets have not been validated.

    To make the change, please send an email to info@lapedrera.com indicating the booking number and the desired new date and/or time, which will be subject to availability.

    In case of rain, the rooftop closes for visitors’ safety reasons. In this case, regardless of whether the user has purchased the flexibility insurance or not, the visit may be rescheduled to another available date, as long as the ticket has not yet been validated. If the ticket has already been validated, no changes will be accepted.

  • My payments keep getting rejected. Why can’t I buy tickets?

    It is usually due to an incorrect 3-D Secure response. 3-D Secure is a method used by your credit or debit card issuer to authenticate online purchases and prevent fraud. We have no control over this process.

    If you need assistance in finalising your booking please contact info@lapedrera.com.

  • What is the best time to visit?

    Early in the morning (from 9 am to 10 am) and in the afternoon (from 4 pm onwards) are the least crowded and most comfortable times to visit. Please note that timetables vary throughout the year. The La Pedrera opening times are available here.
  • Do you have to book ahead for group visits?

    Yes, all groups (for groups of more than 9 people) must book in advance. You can book your visit using the group booking form, by email grups@lapedrera.com or by phone 93 214 25 83 (from 9:00 am to 3:00 pm Monday to Friday).
  • Can I book a guided tour?

    Yes, a guided tour for groups is available on request and includes the same areas as the free visit to La Pedrera: the Rooftop, the attic(Gaudí Exhibition), the neighbours’ flat, the flower courtyards (Passeig de Gràcia) and the butterfly courtyards (Provença). A guided tour is available, on request, in several languages: Catalan, Spanish, English, French, Italian, German, Russian and Japanese. For more information and bookings, call 93 214 25 83 or email grups@lapedrera.com.
  • How long does the La Pedrera Essential visit take?

    The La Pedrera Essential visit is self-guided (audioguide included) and takes approximately an hour or an hour and a half.
  • Is it possible to visit La Pedrera at night?

    Yes, with the La Pedrera Night Experience visit, a different, exclusive experience that allows you to discover the building enveloped in the magic of the night, with multiple projections on the skylights, special lighting and a soundtrack to accompany it all. More information and tickets.
  • Do family activities and workshops include a visit?

    In some cases yes, but it depends on the content of the activity. Check out the La Pedrera family programme here.
  • We are a school. What should we do to visit La Pedrera?

    La Pedrera has an interesting educational project, with proposals adapted to different levels and ages. It has educational classrooms and its own team of specialised professionals. You can check out the full La Pedrera educational offering or book by email escoles@lapedrera.com.
  • Can I visit La Pedrera-Casa Milà with a pram?

    It is not possible to visit with a pram or pushchair. You can leave your pram at the entrance to La Pedrera while visiting the building. We recommend using a baby carrier in order to be able to access areas such as the rooftop terrace.
  • Is the videoguide free of charge?

    Yes, the videoguide is included in the price of the La Pedrera Essential and La Pedrera Open Date tickets, providing information about the spaces visited and the main characteristics of the building and the architect Antoni Gaudí, as well as exclusive videos at some points of the visit on architecture or history. Available in the following languages: Catalan, Spanish, English, French, German, Portuguese, Italian, Russian, Chinese, Japanese and Korean.
  • What services are available at La Pedrera?

    La Pedrera has a left-luggage room where you can leave everything you need for a comfortable visit (backpacks, suitcases, prams, etc.). There are also lifts to move around the building and toilets on the ground floor (between the Flower Courtyard on Passeig de Gràcia and the Butterfly Courtyard on Provença) and the Tenants’ Apartment.

    Plus, La Pedrera also has a cafeteria “El Café de La Pedrera” and Laie bookshop (with access through the Tenants’ Apartment or the ground floor), to buy souvenirs from this and other works by Gaudí.

  • Can people with reduced mobility visit all of La Pedrera?

    Yes, the public parts of the building are accessible to wheelchairs without obstacles, except for the rooftop and the mezzanine, which are not suitable for wheelchairs or prams due to the constant unevenness of Gaudí’s structure. However, even in this space there is a platform at the exit of the lift where you can get a general overview. More information on accessibility at La Pedrera here. And if you have any questions, write to accessibilitat@fcatalunyalapedrera.com.

    On the other hand, wheelchairs are available to facilitate the visit. This is a free service, subject to availability. Bookings must be made in advance by email accessibilitat@fcatalunyalapedrera.com.

  • I want to book a space at La Pedrera for a meeting, a company dinner, etc. What should I do?

    The La Pedrera building has several spaces to rent prepared to host all kinds of social, cultural or corporate events in a privileged setting. For more information and bookings call (+34) 93 214 25 86 or contact events@lapedrera.com.