Casa Mila (La Pedrera), the central offices of the Catalunya La Pedrera Foundation, is open to everyone. Out of respect for the building and other visitors, as well as for safety and security reasons, we require visitors to abide by these regulations. Visitors who do not comply may be refused admission to the building or asked to leave.

 

Admission policy

The foundation reserves the right to refuse admission to La Pedrera.

All visitors must present and keep their admission ticket and, in the case of concessions or free admission, the corresponding accreditation.

Children under twelve must be accompanied by an adult.

Handbags, backpacks, etc. will be searched at the entrance checkpoint. For safety and security reasons, objects deemed potentially dangerous (knifes, penknives, etc.) will be held in the scanner area and must be collected at the end of the visit.

Guide dogs are allowed into the building but no other animals are permitted.

Respectable clothing must be worn out of consideration for other visitors. Admission will be refused to visitors in gowns with a train or with other clothing or accessories that may be a hindrance in the event of an emergency evacuation of the building.

 

Behaviour inside the building

La Pedrera is a museum space listed as a World Heritage Site by UNESCO. It is the duty of all of us to preserve it for future generations of visitors. To safeguard it, it is forbidden to touch artworks or other objects on display, to take photographs using flash or to carry backpacks on your back. Backpacks must be worn at the front or left at the free left luggage office on the ground floor.

To ensure that everyone is able to enjoy a quality visit and out of respect for others, visitors are asked to behave in a civic manner throughout their visit, without raising their voices or speaking on their mobile phone. Visitors are also asked to avoid crowding together, not to run and not to block the way for other visitors.

Smoking, eating and drinking inside the building are not permitted. Objects must not be thrown from the Roof-terrace into the courtyards or down onto the street. Posters, banners and demonstrations inside the building are forbidden and will result in immediate removal from the premises.

Instructions given by foundation staff must be obeyed at all times.

 

Itinerary and spaces open to visitors

The foundation reserves the right to change tour itineraries and to close some spaces to visitors for safety and security reasons, restoration, maintenance, adverse weather conditions or other incidents.

In the event of rain, the Roof-terrace will be closed for safety reasons. This will not constitute grounds for a full or partial refund of the admission ticket.

In compliance with the law, the foundation will control the number of people visiting Casa Mila (La Pedrera) and its spaces on safety and security grounds and to preserve the monument.

 

Photographs

You may not enter La Pedrera with professional photographic equipment. Special authorisation is required to take photographs or shoot video or film images of La Pedrera (or to use a tripod). This permission must be requested to the Press Department.

The publication of visual, audio-visual or computer material without permission will result in legal prosecution.

It is forbidden to enter the building with professional photographic equipment for photo shoots featuring clothing aimed at celebrations of any kind, or accessories designed to distract or draw attention for artistic, religious, promotional or any other reason.

 

Refund policy

Refunds will not be given and tickets may not be changed.

The Catalunya La Pedrera Foundation, which manages La Pedrera, will only give refunds on tickets for visits cancelled by the foundation itself and never for reasons beyond its control.

For further information or clarification, please send an email to: info@lapedrera.com.

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